NVR19 FAQ Website Header

When: Saturday, September 18, 2021

Where: Justin-Siena High School in Napa OR participate virtually from wherever you are!

What type of questions do you have: REGISTRATION, EVENT LOGISTICS, ROUTE DETAILS, FUNDRAISING & FINANCIALYOUR PERSONAL PAGE?

For any other questions, please contact the Napa Valley Ride Staff at ride@ridetodefeatals.org.

Registration

Q: How do I register?
A: You can register online in three ways: 
1. Join a Team -- If you are joining an existing team that a friend started, you can search for your team and register yourself here.
2. Start a Team -- If you plan to captain a new (or new to 2021) team and are ready to get the wheels rolling, get started here.
3. Join as an Individual -- If you are signing up on your own, you can get started here. 

Q: What are the costs involved?
A: Each cyclist joining us in person in Napa will pay a registration fee to secure their place in the Napa Valley Ride to Defeat ALS. This registration fee helps to pay for the expenses incurred to participate in the event (personal webpage set up, food and support on ride day, permitting of routes, etc.). See the registration fee schedule below:

Riders:
Launch - January 31: $50
February 1 - April 30: $65
May 1 - July 31: $80
August 1 - September 12: $99
September 18 (Event Day): $150

Volunteers:
Free
Persons with ALS:
Free, please contact ride@ridetodefeatALS.org for discount code.
Virtual Participants, Virtual Walkers & Virtual Riders (those unable to attend the in-person event): Free

*IMPORTANT NOTE: In the event that we have to pivot entirely to a virtual event in 2021, registration fees will be converted into a meaningful donation and will be counted toward that participant's fundraising total.

Q: Do I have to fundraise?

A:
If you are a rider joining us in person in Napa, yes. All in person riders 18 and older are required to raise a minimum of $150, not including registration fee, by the day of the event (September 18, 2021). If you are a first-time fundraiser or are interested in learning more, check out our Fundraising Tips and Tools. Our staff is another resource for you and we will be here for you at every step of the way! Don’t hesitate to reach out and we can come up with a fundraising plan together! Virtual walkers and riders, virtual participants and volunteers are not required to fundraise for this event, however we encourage you to take a look at our fundraising tips and tools linked above to help us create a world without ALS!

Q: What if I am participating as a rider in Napa and I am not able to raise $150 by ride-day?

A:
We have a solution for that! We will ask that you sign a "promise to pay" agreement, which will give you another six weeks following the ride to raise the remaining balance to reach $150. A lot of donors are moved to give after seeing photos and hearing about your experience at our event to make a difference in the lives of people with ALS. If, after those six weeks, you still owe a balance you will be charged per the agreement that you sign.

Q: Can I register as an individual now and switch to their team later?

A:
Of course! We can easily move you onto a team (or start a team for you) if you choose. Just email us at ride@ridetodefeatals.org.

Q: Do I have to join a team?

A:
Nope. You can participate as an individual – or on a team!  Whatever works best for you.

Q: If others on my team raise more than $150 can that count toward my minimum?

A:
 No. Each individual is responsible for raising the $150 minimum that is reflected on their personal fundraising page.




Event Logistics

Q: Is the Napa Valley Ride in person this year?
A:
YES! This year we are bringing together the best of both worlds. For those who will be fully vaccinated by event day, we welcome you to gather with our community and Ride to Defeat ALS in the beautiful Napa Valley! Click here to read more about what event day looks like. Click here to learn more about our Safety measures and requirements.

Q: Why do I need to show proof of vaccination to join the in-person event?
A:
This event is first and foremost a fundraising event to fuel the mission of the Golden West Chapter of The ALS Association, where people living with ALS and their families come first. Whereas people living with ALS are at a high risk of serious illness or death if they are infected with COVID-19, the Golden West Chapter requires that all participants, volunteers, staff, guests, and on-site vendors provide proof of full vaccination at the event on September 18, 2021 and sign our waiver upon entry. The following are acceptable as proof of full vaccination: Vaccination card (which includes name of person vaccinated, type of vaccine provided and date last dose administered) OR a photo of a vaccination card as a separate document OR a photo of the attendee's vaccine card stored on a phone or electronic device OR official documentation of vaccination from a verified healthcare provider.

Q: What does this mean for kids under 12 who are currently unable to get the vaccine?
A:
Kids 11 and younger, at this time, are not eligible to receive vaccination and will not be allowed to participate this year in-person. We’re sorry! We will continue to monitor this restriction and will notify the community if anything changes.

Q: What does the in-person event look like this year then?
A:
Because of the precautionary measure of requiring proof of vaccination from all participants, volunteers, staff, guests, and vendors, we will be able to host a more traditional (or “normal”) event experience, with no masks or social distancing required! All routes will be fully supported with stocked rest stops for you to refuel and get back on the road. The afternoon will include the festival that you know and love with lunch, refreshments, wine and beer, dessert, and, of course, an amazing band to listen to. If you don't want to ride, but want to join us at the festival, we would love to have you! Want to join our all-star volunteer team? You can find out more about our volunteer team here. To find out more event day details, please visit our Event Details page.

Q: What if I can't make it to Napa for the in-person event?
A:
Don't worry! This year, we are committed to creating an amazing event day experience for our virtual participants as well! For anyone who is unable to join us in Napa on September 18 for whatever reason, simply register as a Virtual Rider, Virtual Walker, or Virtual Participant, and participate YOUR WAY however you want, wherever you want! Throughout the day on September 18, our virtual participants will be able to tune in at our Startline, Festival, and maybe a little in between! If you're going to participate virtually, don't forget to let us know what your plan is so we can help make it the best event-day experience possible!

Q: When does the in-person Ride start?

A: Each ride starts at a different time. We stagger our route start times strategically and along with permitting guidelines. Please check our Event Details page for up-to-date start times for each route option. Please plan to begin with your group time -- not before or after. Please all note that the Walk portion of our event is virtual this year due to safety guidelines with COVID-19. This means that you can walk from wherever you want, whenever you want!

Q: Is there an in-person walk this year?
A:
The Golden West Chapter is not hosting any in person walks this year, including at the Napa Valley Ride. If you are not a cyclist but want to join us on event day (and can show proof of vaccination), please consider joining our all-star Volunteer crew or our festival in the afternoon!

Q: Where are the start/finish locations?
A: The start and finish locations for the ride will be the same. The 2021 Napa Valley Ride venue location will be announced soon!

Q: Is there a deadline for online registration?
A: The deadline for online registrations for all in-person registration types is September 12, 2021 at 11:59pm PST, unless we exceed capacity before that date. If there is still space, day of registration will be available for each route during the registration times listed on the Event Details page.

Q: Can I participate in the Napa Valley Ride to Defeat ALS if I am under 18?
A: Yes, all ages are welcome. Kids 11 and younger, at this time, are not eligible to receive vaccination and will not be allowed to participate this year in-person. We’re sorry! We will continue to monitor this restriction and will notify the community if anything changes. For all kids and participants, if you're unable to join the in-person event this year, you can still participate your way as a virtual participant!

Q: What if my family or friends want to join me?
A: Your family and friends are more than welcome to join you at the afternoon celebration. Lunch will cost $25 for friends and family members who do not participate in the ride. If your friends and family are interested in getting more involved with the event, there are a number of volunteer opportunities for them to consider. Volunteers are an integral part of the success of Napa Valley Ride to Defeat ALS, and there are a variety of jobs throughout the weekend. Visit the Volunteer page of the website for job descriptions and to register as a volunteer. Please note that all participants - volunteers and festival guests included - must show proof of vaccination to join us in Napa.

Back to top!

Route Details

Q: What are the route options?
A: We offer a 100-mile route (century), TWO 62-mile route (metric century) -- one "lite" route and a challenge route, a 47-mile route, a 28-mile route, and a 9-mile route. You can check out all of the routes here. Please note that all routes are subject to change pending jurisdiction approval. 

Q: Will there be SAG support on the course / will there be rest stops?
A: Volunteer SAG “wagons” will be patrolling each route throughout the day. If you need assistance, give the standard "thumbs down" signal to indicate you need support.

Q: How many rest stops will there be? How far apart are they?
A: The rest stop locations for the 2021 Napa Valley Ride are still being confirmed. Each will be between 12 and 20 miles apart. Each rest stop will have a selection of food and drinks to keep you fueled and supported on the course, as well as port-o-potties and shade for a little comfort and rest before getting back on the road.

Fundraising and Financial Questions

Q: What is the deductibility of my donors' contribution?
A: The ALS Association is an IRS recognized 501(c)(3) charitable organization. All donations are tax-deductible to the fullest extent allowed by the law. Registration fees are not accepted as tax deductible. 

Q: What is the Ride to Defeat ALS's Tax ID?
A: We will be using the Tax ID for The ALS Association Golden West Chapter, which is 95-4163338.  

Q: How do I turn in donations made by cash or check?
A: Please download the donation form and include it to ensure we give your team full credit for your fundraising efforts. You can bring your donations to the event and hand them in at check-in, or you can mail your donations to the Golden West Chapter office:
The ALS Association Golden West Chapter
Attn: Napa Valley Ride to Defeat ALS and Walk
PO Box 565
Agoura Hills, CA 91376

Q: Is it safe to mail cash?
A: It is NOT safe to mail cash. To turn in cash, please bring it to the event. If you would prefer to convert it to a check to mail to the office, please include the donation form so that we can mail acknowledgement letters to your supporters.  

Q: What if my donors need a receipt?
A: All people who make an online donation via our website will receive an email confirmation that can be used for tax purposes. Those who send checks valued $100 or more will receive a thank you letter by mail that can be used for tax purposes. If you have a donor who needs a receipt, please let us know and we will be happy to provide one. Also, if you turn in donations within 2 weeks before or after the event, please let us know if one of those donors needs a receipt.

Q: Do matching gifts count?
A: Employer matching gifts are a great way to double your fundraising. For detailed information about matching gifts, please refer to our Matching Gifts FAQ.

Q: Where does the money go?
A: We work hard to make sure every dollar you donate has maximum impact on the fight against ALS. From patient programs to cutting-edge research, your fundraising efforts for the Ride to Defeat ALS will never go to waste. We pride ourselves in functioning with a high standard of efficiency.

Back to top!

Your Personal Page 

Q: What is a Personal Page?
A: Your Personal Page is an online promotional tool to use when asking your friends and family to join your team or make a donation. Once you're registered, a personal page is automatically created for you. You can customize this page with photos and your personal story by logging into your Participant Center. Our staff is here to help you every step of the way.

Q: How do I login to my Personal Page?
A: To login to your personal page, you will enter your username and password into the Participant Center Login Area at the top right of the Ride’s website. Once you’ve entered your username and password, you will be taken to the homepage of your Participant Center. 

Q: What if I forget my username or password?
A: If you do not remember your username that you set up during registration, just contact our staff and they can look it up for you.  If you do not remember your password, the link under the login area will help you reset your password – or you can always give us a call! 

Q: Do I have to change my Personal Page?
A: You don't have to, but we know from experience that the participant’s personal touch makes the page more compelling to prospective donors. Be creative and have fun with it. Please know we are here to help you do this. 

Q: How do I change my personal fundraising goal?
A: Login to your Participant Center. At the top of that page, you'll see your current goal and a link to change it directly below it. Or you can contact us and we can do it for you. 

Q: How can I see who has donated on my behalf?
A: Login to your Participant Center. Click the Progress tab at the top of the page, then scroll down to view your donor list. You can also download a list of your supporters from this page.

Q: How can I see who is on my team?
A: Login to your Participant Center, then click on “View Team Roster” from the navigation on the right side of the page.

Back to top!

Here are some helpful videos to help you navigate your Participant Center: